Website Accessibility Statement
At The Golden Spoon, located at 123 Hanover Street in the vibrant North End of Boston, we are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are continuously working to improve the accessibility of our website to ensure we provide equal access to all. Our goal is to conform to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
We are making progress towards adhering to these guidelines, but realize we have room for improvement. We understand that accessibility is an ongoing effort, and we are dedicated to continuously monitoring and updating our website to meet or exceed WCAG 2.1 AA standards. This includes regular audits of our website using both automated tools and manual testing by individuals with disabilities.
Here are some of the steps we have taken to make our website more accessible:
- Semantic HTML: We use semantic HTML elements to provide structure and meaning to our content, making it easier for assistive technologies to interpret.
- Alternative Text: All images have descriptive alternative text, allowing users who are blind or visually impaired to understand the content of the images.
- Keyboard Navigation: Our website can be navigated using a keyboard alone, without the need for a mouse.
- Color Contrast: We ensure sufficient color contrast between text and background colors to make our content easier to read for users with low vision.
- Resizable Text: Users can easily increase or decrease the text size on our website without losing content or functionality.
- Form Labels and Instructions: All form fields are properly labeled, and instructions are provided to help users understand how to complete the forms.
- Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find the information they need.
- ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies about the roles, states, and properties of our interactive elements.
- Video Captions: All videos on our website include captions to ensure accessibility for users who are deaf or hard of hearing.
Our commitment to accessibility extends beyond our website. We are also committed to providing accessible dining experiences at our physical location. Read on to learn more about the accessibility features available at our restaurant.
Physical Accessibility Features at The Golden Spoon
The Golden Spoon strives to create a welcoming and inclusive environment for all of our guests. We understand that physical accessibility is crucial for many individuals, and we have implemented several features to ensure that our restaurant is accessible to people with disabilities.
Here's an overview of our physical accessibility features:
| Feature | Description |
|---|---|
| Wheelchair Accessibility | Our restaurant has a wheelchair-accessible entrance and accessible seating areas throughout the dining room. Ramps are available where needed to navigate level changes. |
| Accessible Restrooms | We offer accessible restrooms with grab bars and sufficient space for wheelchairs to maneuver. The restrooms also include accessible sinks and paper towel dispensers. |
| Service Animals | Service animals are always welcome at The Golden Spoon. We comply with all applicable laws and regulations regarding service animals. |
| Large Print Menus | Large print menus are available upon request for guests with low vision. Please ask your server for assistance. |
| Braille Menus | Braille menus are also available for guests who are blind or visually impaired. Please request this in advance so we may prepare it. |
| Assistive Listening Devices | Assistive listening devices are available for guests who are hard of hearing. Please inquire with our host or hostess upon arrival. |
| Designated Accessible Parking | We have designated accessible parking spaces located near the entrance of the restaurant. These spaces are clearly marked with the international symbol of accessibility. |
| Adequate Lighting | We provide well-lit dining areas to accommodate guests with visual impairments. Lighting levels are carefully considered to minimize glare and maximize visibility. |
We are constantly evaluating our physical accessibility features and seeking ways to improve. If you have any suggestions or require further assistance, please don't hesitate to contact us.
Contact for Accessibility Concerns
At The Golden Spoon, we value your feedback and are committed to addressing any accessibility concerns you may have. If you encounter any barriers on our website or at our physical location, or if you have suggestions for how we can improve our accessibility, please contact us.
You can reach our Accessibility Coordinator, Amelia Rodriguez, using the following methods:
- Email: [email protected]
- Phone: (617) 555-4653 (Please ask for Amelia Rodriguez, Accessibility Coordinator)
- Mailing Address: The Golden Spoon, Attn: Accessibility Coordinator, 123 Hanover Street, Boston, MA 02113
We are dedicated to responding to your inquiries in a timely and helpful manner. Please allow up to 3 business days for a response. When contacting us, please provide as much detail as possible about the issue you are experiencing, including the specific web page or location within the restaurant. This will help us to better understand and address your concerns.
We appreciate your help in making The Golden Spoon a more accessible and inclusive dining destination for everyone. Our ongoing commitment to accessibility is overseen by Professor Eleanor Vance, a highly respected educator in the field of Disability Studies at Boston College. Her expertise ensures that our practices are aligned with the latest research and best practices in accessibility.
Thank you for choosing The Golden Spoon. We look forward to serving you!